How to Make Sure Your Incarcerated Loved One Receives Real Photos, Not Copies

Have you ever tried to send photos to your incarcerated loved one, only to have them tell you that they received a black and white photocopy instead? Some facilities have policies in place where original photos are scanned and copied to prevent contraband. Read on to learn more about why this happens and how you can make sure your loved one is receiving real photos, not photocopies.

Why photocopies?

Contraband from the outside, including drugs, is a concern for all correctional facilities. In an effort to prevent contraband entering jails and prisons from the outside, some facilities scan original letters and photos and distribute the copies to those who are incarcerated. We understand how crucial receiving photos can be for our incarcerated loved ones. Photos serve as an important reminder of the outside and can provide inspiration , comfort, and hope. We also understand how disappointing it can feel for both you and your loved one to receive photocopies when you’re expecting to send or receive real photos.

Pelipost works with facilities to find alternatives to photocopies

At Pelipost, our mission is getting your photos to your incarcerated loved one safely, quickly, and easily. We advocate for our customers and want to make sure all loved ones are receiving full-color, high-quality photos. We have a dedicated Director of Correctional Facility Relations who works with correctional facilities to provide solutions and alternatives to photocopying. One of these solutions has been our photobooks, which are printed with Pelipost’s signature high-quality, full color photos, directly from our secure fulfillment center. We are excited to announce that Pelipost has received approval from the Virginia Department of Corrections (VA DOC) to become the exclusive provider of photobooks in Virginia! Our photobooks are also currently available to customers sending photos to Pennsylvania Department of Corrections (PA DOC).

If you know of a facility that is photocopying photos, please contact us via email at support@pelipost.com or send us a text message at +1 (844) 387-5755. This will allow our Director of Correctional Facility Relations to contact the facility. We are always here for you and we’re happy to help get real photos into your loved one’s hands.

Ready to send pictures? You can download the Pelipost app through the Apple App Store or Google Play Store.

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